Unwritten

Unwritten

Unwritten

SUMMARY

SUMMARY

SUMMARY

Unwritten is your ultimate solution for streamlining your business and unlocking its full potential. Make money, track sales, and save time with online bookings. Buy top wholesale brands, including Unwritten haircare. Earn and redeem vouchers while sharing in Unwritten's profits through loyalty. Experience the power of simplicity and success with Unwritten.

Unwritten is your ultimate solution for streamlining your business and unlocking its full potential. Make money, track sales, and save time with online bookings. Buy top wholesale brands, including Unwritten haircare. Earn and redeem vouchers while sharing in Unwritten's profits through loyalty. Experience the power of simplicity and success with Unwritten.

Unwritten is your ultimate solution for streamlining your business and unlocking its full potential. Make money, track sales, and save time with online bookings. Buy top wholesale brands, including Unwritten haircare. Earn and redeem vouchers while sharing in Unwritten's profits through loyalty. Experience the power of simplicity and success with Unwritten.

CLIENT

CLIENT

CLIENT

Unwritten

Unwritten

Unwritten

MY ROLE

MY ROLE

MY ROLE

Lead Designer (UX/UI, Development Handover)

Lead Designer (UX/UI, Development Handover)

Lead Designer (UX/UI, Development Handover)

product team

product team

product team

Product Designer

Lead Designer

Business Analyst

Front/Back End

Project Manager

Product Designer

Lead Designer

Business Analyst

Front/Back End

Project Manager

Product Designer

Lead Designer

Business Analyst

Front/Back End

Project Manager

duration

duration

duration

Jan 23' - Active development

Jan 23' - Active development

Jan 23' - Active development

Role outline

Conducted thorough research on existing tap-to-pay products to understand UX best practices & gained first-hand insights on successful and unsuccessful user experiences.

Ensured seamless and consistent experience by utilising existing components in the design.

Collaborated with the development team to address any questions or concerns during the handoff process.

Ensured effective communication and coordination between the design and development teams to maintain design integrity during implementation.

Core customer needs

Client Scope Expansion: Enhancing Seamless Payments

The client expanded the scope by integrating Stripe as a bridge between businesses and hardware terminals. This integration enables users to make payments effortlessly by simply tapping their phones, ensuring a seamless and easy payment experience.

Seamless Onboarding for Tap-to-Pay with Stripe

Seamless Onboarding for Tap-to-Pay with Stripe: Users configure Stripe in their profile settings and connect their phone to the terminal for tap-to-pay. Informative onboarding screens guide users through the process, empowering them with valuable information and boosting confidence in using tap-to-pay. Enhance the user experience with seamless Stripe integration and a smooth onboarding process.

Seamless Onboarding for Tap-to-Pay with Stripe

Seamless Onboarding for Tap-to-Pay with Stripe: Users configure Stripe in their profile settings and connect their phone to the terminal for tap-to-pay. Informative onboarding screens guide users through the process, empowering them with valuable information and boosting confidence in using tap-to-pay. Enhance the user experience with seamless Stripe integration and a smooth onboarding process.

Seamless Onboarding for Tap-to-Pay with Stripe

Seamless Onboarding for Tap-to-Pay with Stripe: Users configure Stripe in their profile settings and connect their phone to the terminal for tap-to-pay. Informative onboarding screens guide users through the process, empowering them with valuable information and boosting confidence in using tap-to-pay. Enhance the user experience with seamless Stripe integration and a smooth onboarding process.

Tap-to-Pay Experience in Three Steps

  1. Set Payment Amount: Easily input the desired payment amount for flexibility and convenience.

  2. Select Payment Method: Choose Stripe as the secure and reliable payment option within the app.

  3. Tap to Pay: Swiftly complete the payment with a simple tap for a frictionless transaction process.

By examining existing apps and following Stripe's guidelines, I distilled the tap-to-pay process into three simple steps. This streamlined approach maximizes efficiency, ensuring a delightful user experience and seamless transactions.

© Saif Sami 2023